How to Become a Travel Agent in Australia?

How to Become a Travel Agent in Australia
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Any travel agent’s primary work is sharing information about holiday strategies with travel lovers. This information will help make travel arrangements such as tour ticket purchasing, vehicle renting, hotel booking, document preparation, and budgeting.

Traits of a Travel Agent

By looking at the following points, you can better understand the duties and responsibilities of a travel agent.

  • The desire for travelling.
  • Having extensive knowledge about travelling.
  • Supporting customers in getting the best possible travel packages.
  • Good interaction skills.
  • Conviction towards the job.
  • Good consultation and analytic skills.
  • Good administration and time governance skills.
  • Ability to work with more than one customer at a time.
  • Warm and charming personality.
  • Providing customers with various ranges of travel deals.
  • Highlighting the key points to the customers.
  • Keeping calm during questions and altering their tour plan.

Travel Agent Qualifications

There is no mandatory rule to have a formal qualification for becoming a travel agent. Looking at the following two key points, you can clearly understand the requirements to become a travel agent.

  • Completing the ten years of education or corresponding to it.
  • Completing the Certificate III course in Travel. This will enhance your skills in the relevant sector.

On the other hand, you can obtain a diploma, bachelor’s, or master’s degree in business and travel management.

What Are The Steps For Becoming A Travel Agent In Australia?

You can quickly become a Certified Travel Agent in Australia by following the steps below.

Step-1: Completing the VET course or relevant

As mentioned earlier, a Certificate III in travelling will improve your chances of success in this booming industry. But you must remember to obtain this certificate from a recognized training school.

Step-2: Pursuing Additional Study in Travel and Tourism.

Additional travel and tourism studies will add more value to your knowledge and skills. Degrees like diplomas, bachelor’s, and master’s in tourism management are fine examples. If you notice carefully, then these degrees are more management centric. As a result, it will help you start your career in other travel agencies, or you may also start your agency.

Step-3: Gaining Travel Experience

If you have personal travel experience, it will help you offer customers personal advice. People with no travel experience will seek your guidance as a Travel Agent. If you can do so, it will increase your chances of growing.

Step-4: Gaining Industry Recognition

One of the most important aspects of becoming a Travel Agent is enrolling in the Australian Federation of Travel Agents (AFTA). This will boost your career and increase your chances of getting a job in the relevant field.

Step-5: Applying for Travel Agent Jobs

Once you have fulfilled all the above criteria, you can apply for a Travel Agent renowned travel agency or start your firm.

What Is Afta Travel Accreditation Scheme (Atas)?

Since 2014 the Australian Federation of Travel Agents (AFTA) has set up the procedure of not needing any license to become a Travel Agent. They also put forth a program known as the AFTA Travel Accreditation Scheme (ATAS), which is set with precise requirements for becoming a self-authorized Travel Agent.

Travel Agent in Australia

The AFTA Scheme is the touchstone for measuring the quality of the travel industry. The scheme is dedicated to developing the travel industry in Australia. The continuous participation of the agents will, in turn, increase the customers’ consciousness about the advantages and disadvantages of booking Travel from a self-authorized agent.

What Are The Jobs In The Travel Agent Field?

The following are the jobs regarding Travel and tourism.

  • Travel Consultant.
  • Travel Agent.
  • Travel Agency Manager.
  • Visitor Centre Consultant.
  • Inbound Tour Coordinator.
  • Tourism Customer Service Consultant.
  • Retail Travel Advisor.
  • Tourism Booking Agent.
  • Customer Service Agent.
  • Reservation Sales Agent.

What Is The Work Condition Of A Travel Agent?

A travel agent based in an office usually works from 9:00 am to 5:00 pm, except on weekends. Their working hours per week are around forty hours. But in some cases, a handful of travel agencies involve their Travel Agents to work in the evening and on weekends to provide good customer service. Moreover, people seeking a more flexible job can also work as Travel Agents.

In the case of renowned travel companies, Travel Agents participate in conferences, new-product launching seminars, and other important events. There is no fixed time for these seminars or conferences. They usually take place within two to three weeks after office hours. Through this, Travel Agents gain thoughtful knowledge and build a professional bond with their colleagues, thus making progress in their careers.

Career Pathway Of A Travel Agent.

It is better to start your career at a renowned travel agency. In that way, you will be able to gather knowledge and experience. Furthermore, it will help you to achieve senior positions such as Executive or Manager in the office. On the other hand, you may start working independently by starting your firm or working for a host agency as a freelance Travel Agent.


Becoming a Travel Agent is like a dream job for anyone who loves travelling. So obviously, there must be some questions that need to be answered. In this section, I have tried my best to answer these questions.

What is the job of Travel Agents?

Travel Agents are those people who work as middle-man in helping travellers to achieve the best deals in getting their desired holiday plan.

Can I be a Travel Agent?

Anyone can be a Travel Agent. Experienced or fresher doesn’t matter.

What are the qualifications needed to become a Travel Agent?

As mentioned above, someone doesn’t need a formal education to become a Travel Agent. Then again, you can complete the ATAS course, adding an extra privilege to this relevant field.

Is a Travel Agent job better for a Career?  

If you are a travel enthusiast, becoming a Travel Agent is your best career path.

Final Thoughts

On a closing note, if you are a travel lover and want to help other travel lovers, then becoming a Travel Agent is your best career option. Whether you are fresher or more experienced, you need to know about different tourist places. Sharing this knowledge with your customers will allow you to excel in your career in this relevant field. On the other hand, if you want to start your firm, I recommend completing the ATAS course.

Hi, I'm Md Abid Hasan. The owner & content editor of is a travel blog that covers road trips, day trips, and destinations guide.

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